Privacy Policy

Definitions

Customer: Any professional or natural person capable within the meaning of Articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site subject to these general terms and conditions.
Content: All the elements constituting the information present on the Site, including texts, images, videos.
Customer Information: Hereinafter referred to as “Information,” which corresponds to all personal data that may be held by https://www.avalon-nap.com and https://www.avalon-nap.fr for the management of your account, customer relationship management, and for analysis and statistical purposes.
User: Internet user connecting to and using the aforementioned site.
Personal Information: “Information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (Article 4 of Law No. 78-17 of January 6, 1978).
The terms “personal data,” “data subject,” “processor,” and “sensitive data” have the meanings defined by the General Data Protection Regulation (GDPR: No. 2016-679).

1. General terms and conditions of use of the site

The site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable international regulations. The customer may not in any way reuse, transfer, or exploit for their own account all or part of the elements or works of the site.
Use of the site https://www.avalon-nap.com (and https://www.avalon-nap.fr) implies full acceptance of the general terms and conditions of use described below. These terms of use may be modified or supplemented at any time, so users of the site https://www.avalon-nap.com (and https://www.avalon-nap.fr) are invited to consult them regularly.
This website is normally accessible to users at any time. However, an interruption for technical maintenance may be decided by Avalon – Network Automation Platform, who will then endeavor to communicate to users in advance the dates and times of the intervention. The legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible to become aware of them.

2. Description of services provided

The website https://www.avalon-nap.com (and https://www.avalon-nap.fr) is intended to provide information about all the activities of the company.
Avalon – Network Automation Platform strives to provide information on the website https://www.avalon-nap.com (and https://www.avalon-nap.fr) as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies, and deficiencies in updating, whether caused by itself or by third-party partners who provide this information. The photos on the website related to hotel accommodations are not contractual and are for illustrative purposes only.
All information provided on the website https://www.avalon-nap.com (and https://www.avalon-nap.fr) is for informational purposes and is subject to change. Furthermore, the information on the website https://www.avalon-nap.com (and https://www.avalon-nap.fr) is not exhaustive. They are subject to changes that may have been made since they were posted online.

3. Contractual limitations on technical data

The website cannot be held responsible for material damages related to the use of the site. Additionally, the user of the site agrees to access the site using recent equipment, free of viruses, and with an up-to-date, latest-generation browser. The website https://www.avalon-nap.com (and https://www.avalon-nap.fr) is hosted by a provider within the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).
The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible durations, particularly for maintenance purposes, improvement of its infrastructure, infrastructure failure, or if the services and activities generate traffic deemed abnormal.
https://www.avalon-nap.com (and https://www.avalon-nap.fr) and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines, or computer and telephony equipment, particularly due to network congestion preventing access to the server.

4. Intellectual Property and Counterfeiting

Avalon – Network Automation Platform is the owner of intellectual property rights and holds the rights to use all elements accessible on the website, including texts, images (except royalty-free images), graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the website, by any means or process whatsoever, is prohibited without the prior written permission of Avalon – Network Automation Platform.
Any unauthorized use of the website or any of its elements will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

5. Limitations of Liability

Avalon – Network Automation Platform acts as the publisher of the website https://www.avalon-nap.com (and https://www.avalon-nap.fr) and is responsible for the quality and accuracy of the Content it publishes.
Avalon – Network Automation Platform cannot be held responsible for direct and indirect damages caused to the user’s equipment when accessing the website https://www.avalon-nap.com (and https://www.avalon-nap.fr), resulting either from the use of equipment that does not meet the specifications indicated in point 3, or from the occurrence of a bug or incompatibility.
Avalon – Network Automation Platform also cannot be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the website https://www.avalon-nap.com (and https://www.avalon-nap.fr). Interactive spaces (such as the ability to make an appointment and send a message) are available to users. If necessary, Avalon – Network Automation Platform also reserves the right to invoke the civil and/or criminal liability of the user, particularly in the case of messages of a racist, insulting, defamatory, or pornographic nature, regardless of the medium used (text, photograph, etc.).

6. Management of Personal Data

The Customer is informed about the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Law of August 6, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).

6.1 Responsible for the Collection of Personal Data

The person responsible for the collection and processing of personal data on our site is: Avalon – Network Automation Platform, 37 rue Agathoise, 31000 Toulouse The Data Protection Officer (DPO) is: Matthieu Drony, matthieu.drony@avalon-nap.com

6.2 Purpose of the Collected Data

We collect and use your personal data for the following purposes:

Site management and improvement of user experience: We use cookies and other technologies to optimize navigation on our site, analyze its use, and personalize your experience.
Communication: The data provided via the contact form is used to respond to your requests, questions, or comments.
Security: We may use your data to ensure the security and protection of our site and users.
Marketing and advertising: With your consent, we may use your data to send you information about our products, services, or events.

6.3 Right of Access, Rectification, and Opposition

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right of access: You have the right to request access to the personal data we hold about you.
Right of rectification: You can request the correction of any inaccurate or incomplete personal data.
Right to object: You have the right to object to the processing of your personal data for legitimate reasons, as well as to the processing of your data for marketing purposes.
Right to erasure: You can request the deletion of your personal data, subject to our legal obligations to retain them.
Right to restrict processing: You can request the restriction of the processing of your personal data in certain circumstances.
Right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, or request its transmission to another data controller. To exercise these rights, please contact us at the following address: rgpd@avalon-nap.com

6.4 Non-Disclosure of Personal Data

We are committed not to sell, rent, or share your personal data with third parties without your consent, except in the following cases:

Legal requirements: We may be required to disclose your personal data in response to a legal request, such as a subpoena, or to comply with any applicable law.
Service partners: We may share your data with trusted service providers who help us operate our site, conduct our business, or provide services to our users, provided that these parties agree to keep this information confidential.

6.5 Data security

We implement appropriate technical and organizational security measures to protect your personal data against any loss, unauthorized access, disclosure, alteration, or destruction.

6.6 Data retention period

Your personal data is retained for the duration necessary to fulfill the purposes for which it was collected or in accordance with applicable legal requirements.

6.7 Modifications to this section

We reserve the right to modify this section at any time. Any changes will take effect immediately after the publication of the new version on our site. We encourage you to regularly review this section to stay informed of any updates.

7. Incident Notification

Regardless of the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. Consequently, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and providing them with all necessary information to assist them in meeting their own regulatory reporting obligations.
No personal information of the user of the website https://www.avalon-nap.com (and https://www.avalon-nap.fr) is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only the hypothesis of the acquisition of https://www.avalon-nap.com (and https://www.avalon-nap.fr) and its rights would allow the transmission of said information to the potential acquirer who would in turn be bound by the same obligation to store and modify data vis-à-vis the user of the website https://www.avalon-nap.com (and https://www.avalon-nap.fr).

Security

To ensure the security and confidentiality of Personal Data and Health Data, https://www.avalon-nap.com (and https://www.avalon-nap.fr) uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.
When processing Personal Data, Avalon – Network Automation Platform takes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.

8. Hyperlinks, Cookies, and Tags

8.1 Hyperlinks

Our site may contain hyperlinks to other websites that are not controlled by us. We assume no responsibility for the content, privacy policies, or practices of these third-party sites. We recommend that you carefully read the privacy policies of each site you visit.

8.2 Cookies

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit our site. They are used to enhance your user experience by allowing you to navigate efficiently on our site and by remembering your preferences.

Types of cookies used:
- Necessary cookies: These cookies are essential to allow you to navigate the site and use its features.
- Performance cookies: These cookies collect anonymous information about how users use our site, which helps us improve its functioning.
- Functionality cookies: These cookies allow our site to remember your choices (such as your username, language, or region) and provide enhanced and more personalized features.
- Targeting cookies: These cookies record your visit to our site, the pages you have viewed, and the links you have followed. We use this information to make our site and the advertising displayed on it more relevant to your interests.
Cookie management: You can choose to disable cookies by changing your browser settings. However, please note that disabling cookies may affect your browsing experience on our site, and some features may no longer be accessible.

8.3 Tags

Our site also uses tags to analyze user behavior. These tags are small files or code elements that can be installed on our site and allow us to collect information about your use of the site, such as the pages visited and actions taken.

Types of tags used:
- Tracking tags: These tags help us understand how you interact with our site and measure the effectiveness of our marketing campaigns.
- Conversion tags: These tags allow us to track conversions (e.g., when a user completes a contact form).
Right to object: You have the right to object to the use of tags by contacting us directly via rgpd@avalon-nap.com or by adjusting your browser settings to block certain tags.

8.4 Modifications to this section

If you need further assistance or additional translations, feel free to ask!

9. Applicable Law and Jurisdiction

Any dispute relating to the use of the site https://www.avalon-nap.com (and https://www.avalon-nap.fr) is subject to French law. Except where prohibited by law, exclusive jurisdiction is conferred on the competent courts of Toulouse.